Returns/Refunds Policy

  • Due to unfortunate instances, that you received a faulty item, you can return an item within 7 days of original receipt for exchange with the same faulty item; collection, colour, and size or its equivalent subject to availability of stock
  • The faulty item must be with the original packaging, otherwise it cannot be exchange.
  • Original delivery and handling charges are non-refundable.
  • All exchange request will be processed within seven (7) working days upon parcel received Return shipping charges:
    • If the faulty is from us, we will pay the shipping charges.
    • If the faulty is from the Customer, we will not take the responsibility of the return shipping charges
  • Under no circumstances that a refund will be provided